Jobs

Join the Puppet Showplace team! We are currently hiring for the positions listed below.
You can also learn more about our  volunteer opportunities.

Box Office Associate

Apply by: April 28, 2017

The Box Office Associate at Puppet Showplace Theater serves to provide a positive experience for both patrons and performers. Supervised by the Box Office Manager, this position is responsible for house management, ticket reservations, product sales, and creating a professional and enjoyable environment for audience members and artists alike. The ideal candidate is outgoing, articulate, patient, friendly, good with children, and willing to assist patrons in a polite manner. 

Responsibilities: 
House Management, Box Office and Theater Administration

  •  Process purchases of tickets, memberships, workshops, and retail products over the phone and in person. 
  • Assist with Puppet Store inventory, cleanliness, and re-stocking. 
  • Enter reservations and perform data entry and management within OvationTix. 
  • Ensure cleanliness of both box office and public areas.

 Customer Service

  • Provide polite and professional service to customers both over the phone and in person. 
  • Interact with and assist audience members on performance days. 
  • Become familiar with show descriptions and other theater information so as to provide knowledgeable answers to customer questions. 
  • Prepare and distribute playbills. 
  • Usher performances and make announcements in the theater during shows.

Qualifications

  • Excellent customer service skills. 
  • Basic computer competency, and speed in learning. Microsoft Office Suite proficiency required. Experience with OvationTix a plus. 
  • Ability to take initiative, be proactive, and ask questions when necessary. 
  • Flexibility and attentiveness to audience and performer needs. 
  • Attention to detail. 
  • Ability to work independently and as a reliable, punctual team player. 
  • Interest in early education, puppetry, and/or theater for young audiences. 

Time Commitment
Flexible part-time schedule. Successful candidates will be available for at least two 4-8 hour shifts per week, mostly on weekends. Performances are generally held Wednesday through Sunday, and shifts take place between 9:00am-5:00pm. 
Additional hours as necessary for special events, including some evenings.
Availability during mornings, weekends, and holidays strongly preferred. Weekend availability is essential.

To Apply
Please submit your resume and a brief cover letter (including your available days and hours) by e-mail to Paul Watkins, Box Office Manager, at boxoffice@puppetshowplace.org. No phone calls, please.

Deadline to Apply
April 28, 2017

Salary
$11/hr