Jobs

Join the Puppet Showplace team! We are currently hiring for the positions listed below.
You can also learn more about our  volunteer opportunities.

Box Office Associate

The Box Office Associate at Puppet Showplace Theater serves to provide a positive experience for both patrons and performers. Supervised by the Box Office Manager, this position is responsible for house management, ticket reservations, product sales, and creating a professional and enjoyable environment for audience members and artists alike. The ideal candidate is outgoing, articulate, patient, friendly, good with children, and willing to assist patrons in a polite manner. 

Deadline to Apply
May 31, 2017

Responsibilities: 
House Management, Box Office and Theater Administration

  •  Process purchases of tickets, memberships, workshops, and retail products over the phone and in person. 
  • Assist with Puppet Store inventory, cleanliness, and re-stocking. 
  • Enter reservations and perform data entry and management within OvationTix. 
  • Ensure cleanliness of both box office and public areas.

 Customer Service

  • Provide polite and professional service to customers both over the phone and in person. 
  • Interact with and assist audience members on performance days. 
  • Become familiar with show descriptions and other theater information so as to provide knowledgeable answers to customer questions. 
  • Prepare and distribute playbills. 
  • Usher performances and make announcements in the theater during shows.

Qualifications

  • Excellent customer service skills. 
  • Basic computer competency, and speed in learning. Microsoft Office Suite proficiency required. Experience with OvationTix a plus. 
  • Ability to take initiative, be proactive, and ask questions when necessary. 
  • Flexibility and attentiveness to audience and performer needs. 
  • Attention to detail. 
  • Ability to work independently and as a reliable, punctual team player. 
  • Interest in early education, puppetry, and/or theater for young audiences. 

Time Commitment
Flexible part-time schedule. Successful candidates will be available for at least two 4-8 hour shifts per week, mostly on weekends. Performances are generally held Wednesday through Sunday, and shifts take place between 9:00am-5:00pm. 
Additional hours as necessary for special events, including some evenings.
Availability during mornings, weekends, and holidays strongly preferred. Weekend availability is essential.

To Apply
Please submit your resume and a brief cover letter (including your available days and hours) by e-mail to Paul Watkins, Box Office Manager, at boxoffice@puppetshowplace.org. No phone calls, please.

Deadline to Apply
May 31, 2017

Salary
$11/hr